STUDENT A's QUESTIONS (Do not show these to Student B.)
| (1) | What springs to mind when you hear the word ‘e-mail’? | 
| (2) | How important is e-mail to you? | 
| (3) | Do you prefer writing e-mail or real letters with a pen and paper? | 
| (4) | Are you always polite in e-mails and start with “Dear” and end with a closing salutation like “Best wishes”, or “Yours sincerely”? | 
| (5) | How much time do you spend reading and writing e-mails? | 
| (6) | Do you think e-mails are fun? | 
| (7) | Do you ever receive spam mail? What do you do with it? | 
| (8) | Have you ever pressed ‘send’ and then wish you hadn’t? | 
| (9) | Are you good at replying quickly to e-mails? | 
| (10) | How many mails are there in your InBox? | 
STUDENT B's QUESTIONS (Do not show these to Student A.)
| (1) | How many different e-mail accounts do you have / need? | 
| (2) | Which e-mail provider do you use (Hotmail, Gmail, Yahoo..)? Are you happy with the service? | 
| (3) | Do you prefer e-mail via your mobile phone or a computer? | 
| (4) | Do you think e-mail can be dangerous? | 
| (5) | When was the last time an e-mail made you very happy or excited about something? | 
| (6) | What new functions would you like to see with e-mail? | 
| (7) | Are you worried that governments or criminals can read your mail? | 
| (8) | Have you ever waited, and waited, and waited and waited for an e-mail to arrive? How many times did you check? | 
| (9) | If you could secretly have access to someone else’s e-mail account, who would it be and why? | 
| (10) | What will replace e-mail in the future? | 
